Another 10 things that higher education academics should know about the Diploma in Hospitality !
In an attempt to impart even more understanding on the themes that run through all levels of principal learning and the topics that relate to each theme, here are some more facts that higher education academics should know about the Diploma in Hospitality.
1. Principal learning has four themes that span each level and to which individual topics belong.
2. The four themes are:
- The hospitality industry.
- People in the hospitality industry.
- Business and finance in the hospitality industry.
- Hospitality operations.
3. The use of themes creates and helps to demonstrate links between topics.
4. The use of themes helps to ensure progressive subject learning between levels.
5. All four themes emphasise practical learning and development.
6. The use of themes helps with the progressive development of functional and personal learning and thinking skills.
7. The topics that relate to the hospitality industry theme are:
- Introducing the
- Introducing customer service (foundation level).
- Exploring the
- Customer service in hospitality (higher level).
- Working safely in hospitality (higher level).
- Investing in the hospitality industry (advanced level).
- Legislation and processes in the hospitality industry (advanced level).
- Customer service standards in the hospitality industry (advanced level).
8. The topics that relate to the ‘people in the hospitality industry’ theme are:
- Developing skills to work in the hospitality industry (foundation level).
- Working in a hospitality team (higher level).
- Building and developing effective hospitality team (advanced level).
- Managing people in the hospitality industry (advanced level)
9. The topics that relate to the ‘business and finance in the hospitality industry’ theme are:
- All foundation level topics as this theme is applied and developed throughout.
- Dealing with costs and income in hospitality (higher level).
- Finance and budgetary control (advanced level).
- Running a hospitality business (advanced level).
10. The topics that relate to the ‘hospitality operations’ theme are:
- Preparing and serving food and beverages (foundation level).
- Providing hospitality service (higher level).
- Food preparation and cooking (higher level).
- Managing a food operation in hospitality (advanced level).
- Hospitality services (advanced level)
29/10/2009